Effective Date: 15 Sep 2025

At A to Z Power Engineering & Services Pvt. Ltd. your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website, services, and communication channels. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, phone number, and email address
• Business details including company name, location, and role
• Information you provide through website forms, WhatsApp, or email communication
• Technical information such as IP address, device, and browser type

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries and provide quotations
• Deliver generator sales, rental, and maintenance services
• Offer customer support and after-sales service
• Share updates, offers, and promotions related to our services
• Improve our website performance and customer experience

3. Sharing of Information

We respect your privacy and do not sell or trade your personal information. We may share limited data only with trusted third parties who assist us in:

• Product delivery and logistics
• Secure payment processing
• Technical support or service installations
All such partners are required to handle your information responsibly.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or misuse. However, please note that no method of data transmission or storage over the internet can be guaranteed 100% secure.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal or operational requirements)

To exercise these rights, please contact us at Atozpowerengineering@gmail.com or ceo@atozpowerengineering.com.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Updates will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: Atozpowerengineering@gmail.com
• Email: ceo@atozpowerengineering.com
• Phone: +92 331 4020303